Terms of service

Equi-Care Terms of Service

Last Updated: [12/20/2025]

Welcome to Equi-Care.com (“Equi-Care,” “we,” “our,” or “us”). By accessing or using our website, purchasing our products, or interacting with our services, you agree to the following Terms of Service. Please read them carefully.

1. Use of Our Website

By using Equi-Care.com, you agree to:

  • Provide accurate information when creating an account or placing an order

  • Use the website only for lawful purposes

  • Not attempt to disrupt, interfere with, or misuse the site’s functionality

We may update, modify, or discontinue any part of the website at any time without notice.

2. Product Information

We work to display product details as accurately as possible. However:

  • Colors, packaging, or product appearance may vary

  • Availability is not guaranteed

  • We reserve the right to update product descriptions or pricing at any time

3. Orders & Payments

When placing an order, you agree to:

  • Provide complete and accurate payment and shipping information

  • Authorize Equi-Care to charge your selected payment method

We reserve the right to refuse, cancel, or limit orders due to suspected fraud, inventory issues, or policy violations.

4. Shipping & Delivery

Shipping times are estimates and may vary depending on location, carrier delays, or circumstances beyond our control.

Any damage occurring during shipping must be reported within 7 days of delivery along with photos so we can assist with a replacement.

5. Returns & Exchanges

Our return policy is as follows:

  • Damaged in shipping: We will replace the item at no cost once verified

  • Opened or used products: Cannot be returned

  • Unopened items: May be returned within 30 days (customer pays return shipping unless the error is ours)

Full policy available on our Returns page.

6. Intellectual Property

All content on Equi-Care.com—including logos, branding, images, product descriptions, and website design—is the property of Equi-Care and may not be copied, reproduced, or distributed without written permission.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content, policies, or practices.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Equi-Care is not liable for any indirect, incidental, or consequential damages

  • Our liability is limited to the amount paid for products purchased through our website

Use of our products is at the user’s own risk. Always follow product instructions.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

10. Changes to These Terms

We may update these Terms of Service at any time. The “Last Updated” date will reflect the most recent version. Continued use of the website means you accept any updated terms.

11. Contact Us

If you have questions about these Terms of Service, please contact us at:

Email: equicarejason@gmail.com